Accessibility

The Interpretation Centre is fully accessible to wheelchair users and parents with pushchairs, including the Firing Line exhibition, film presentation, café and shop. Disabled toilets are located adjacent to the café on the ground floor. A lift takes visitors from the ground floor to the roof terrace.

From the terrace, there is level access around the Battlement Walks and a ramp leading down to the Castle Green.

The Castle grounds are flat, with much of it laid to lawn. Just over the drawbridge at the Castle entrance, there is a cobblestone path running the length of the site.

The Education Centre and 15^th century Undercroft, where the Welsh Banquets are held, are also accessible to wheelchair users and parents with pushchairs.

The Castle Apartments are not accessible to wheelchair users or pushchairs due to the number of steps and spiral staircases within the house.

In order to gain access to the Norman Keep, visitors must climb approx 50 steep stone steps leading up to the Keep entrance. Inside the Keep, there are further steps and some very steep staircases in order to reach the viewing platform at the top.

Audio Guides are available in 10 languages

The audio guides of the site include a sign-language tour (WSL) and a tour for visually-impaired visitors (in English and Welsh).

Touch Tours of the Castle apartments can be arranged for pre-booked groups with visual impairments - please contact 029 2087 8100 for more details.