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Ben Howard


23 Jul 2023




The Castle Green, Cardiff Castle, Castle Street, Cardiff, CF10 3RB

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Cardiff Castle is not responsible for the management of this event, we do not handle any ticket sales and are unable to advise on or update any bookings.

If you have already purchased tickets, please contact your ticket provider’s customer services directly, quoting your booking reference.

For any other queries, you may find the answers in our Frequently Asked section below or, for further information please contact:

Orchard Live
Tel: 029 2010 0888


Ticket Sales?
  • Unless otherwise stated, Cardiff Castle does not operate an on-site box office for any concerts taking place in the grounds. We provide an approved link to purchase tickets online, as directed by the show promoter, however, tickets may also be available from other outlets.
Seating or Standing?
  • Most concerts taking place at Cardiff Castle are standing room only, dedicated seating is not provided. Note that standing tickets are also commonly described as General Admission. Please make sure to check the details of your tickets before completing any purchase.
What is a Gold Circle?
  • Some shows may offer a Gold Circle area with more expensive tickets. A Gold Circle is usually a section directly in front of the main stage and separate from the General Admission. At a standing concert the Gold Circle is also likely to be standing.
Folding Chairs?
  • It is generally prohibited to bring any kind of folding or camping chairs into a standing arena. Picnic blankets are often allowed; however, space is likely to be very limited near to the stage as most people will be standing.
Accessible Tickets?
  • Most shows will provide a dedicated area for accessible tickets, this is often on a raised viewing platform, or similar, and will usually allow for a single companion free of charge. Note that accessible spaces are limited and are likely to sell-out quickly. For further information, please use the contact details provided above.
Age Restrictions?
  • Children attending concerts are often required to be accompanied by an adult, please make sure to check the details of your tickets before completing any purchase.
Outdoor Venue?
  • The grounds at Cardiff Castle are an open-air venue and will be subject to weather conditions, shows generally go on in inclement weather. Please make sure to check the forecast and dress appropriately, note that umbrellas are generally prohibited from standing arenas.
Food & Drink?
  • At most shows there will be a range of food and drink available to purchase from on-site venders. It is generally prohibited to bring your own food, drink, and alcohol into the grounds.
  • Access to the Castle grounds can be either via the South Gate (the main entrance on Castle Street), or via the North Gate (from Bute Park, off North Road). To help with crowd control some shows may specify an entrance on your tickets, please check your details before arrival.
  • There is no dedicated customer parking available at Cardiff Castle, however there are several public parking facilities close by. Pre-bookable parking is available at NCP Cardiff Westgate Street and NCP Cardiff Greyfriars.


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