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Santa at the Castle
Dates(s)
30 Nov 2024 - 22 Dec 2024
Times
10:20 - 16:00
EVENT INFO...
NEW FOR 2024!
Join a group visit through a selection of the Castle’s most spectacular rooms, beautifully decorated for Christmas. In one of these magical locations, Santa will be waiting to greet you. All children will have time to talk to him individually and choose a gift from a selection of quality toys.
Tickets on sale from 10:00 on Tuesday 8 October
YOUR TICKET INCLUDES: |
- Access to a selection of the Castle rooms in addition to the grounds (N.B. The Castle closes at 17.00 in November and December).
- A festive themed treasure hunt around the rooms.
- A group meeting with Santa, with children taking it in turns to talk to Santa and choose a gift.
- A 10% discount* in the Castle’s Gift Shop, valid until Christmas Eve.
(*restrictions apply)
TICKET PRICES: |
- £20.00 – Children
- £15.50 – Adults (max. 2 per child)
- £12.50 – Seniors
Please note that due to space restrictions on these tours we are only able to allow a maximum of two adult tickets per child.
Minimum recommended age 3 years.
Castle Keys are not applicable for this event.
Please note: Regretfully, we cannot guarantee that a bilingual Santa will be available this year.
DATES | |||
Sat 30 Nov | Sun 01 Dec |
Sat 07 Dec | Sun 08 Dec |
Sat 14 Dec | Sun 15 Dec |
Sat 21 Dec | Sun 22 Dec |
TIMES | |||
10:20 | 11:20 | 12:10 | 13:10 |
14:20 | 15:20 | 16:00 |
- Tickets are required for each child and each adult attending. Babies under 6 months do not require a ticket but will not be able to visit Santa or receive a gift without one.
- This is a new group visit and should not be confused with our private evening tours.
- We regret that as this is a special event, Castle Keys/discounts will not apply.
- We will be offering a choice of gifts that will not be wrapped.
- We are sorry, but we are not able to guarantee a Welsh-speaking Santa
- Please note that the house is a historic building and gaining access includes stones steps and narrow doorways. We regret that the rooms are not accessible for those with mobility difficulties and there is no wheelchair access.
- Your ticket is only valid for the time stated on your booking. Due to the busy nature of the event we will be unable to accommodate you if you arrive late or for the wrong session. Please aim to arrive at least 10 minutes before your session time. There are many events and attractions in the Castle throughout the Christmas period so you may want to arrive early to take advantage of these.
- Please ensure that you allow plenty of time to reach the Castle. We are located in the centre of a busy capital city. Heavy traffic and increased demand on parking will add to journey times during December. There is no parking available on site.
- There will not be an official photographer present but you are welcome to take as many photos as you wish using cameras and smartphones. We regret that filming the visit is not permitted.
- Pushchairs cannot be taken inside the Victorian House. You will be advised where to leave pushchairs upon arrival.
- In the event of the unexpected cancellation of a session due to adverse weather conditions or other unforeseen circumstances, full refunds will only be given if an alternative time or date is unavailable. If in doubt, and to avoid disappointment, we would advise you to contact the Castle on 029 2087 8100 before travelling.
- Tickets are non-refundable and non-exchangeable. Should any event cancellations occur then ticket costs will be reimbursed, however, any booking fees will be retained by the agent. You may consider the ticket insurance option when making your booking.